With Leopard, though, Apple fell down on the job. Generally, I think the company does a good job of developing and testing its hardware and software. But considering all the time that elapsed between Tiger and Leopard, Apple should have done better. By the time 10.5.7 or 10.5.8 rolls around, much of the pain that I’ve been feeling will likely go away. It should be getting better and more stable with age, not the other way around. OS X has been in steady development for nearly a decade. Most of my work is in Microsoft Office, iLife, iWork, Adobe CS3, and Photoshop Elements. And it’s not like I’m running strange programs or hacks, either. If you talk with longtime Mac fans, or you wade into the discussion forums on, you’ll know that I’m not the only one who feels this way. What will happen when my friend down the street, with her brand-new Mac mini, runs into that problem? She’s going to spend a lot more than an hour trying to figure it out, if she ever does figure it out. I spent almost an hour trying to fix the problem, going back and forth between two Macs, before I cleared it up. The very morning I was writing this column, Mail decided it was going to quit every time I launched it.
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